Purpose
Guide administrators through resetting a password for a user account from the Cantara Administration Console.
Before you begin
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You have access to the Cantara Administration Console.
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You have permission to manage user accounts.
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You know which account requires a password reset.
Procedure
To reset a password for an account:
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Navigate to Account Management.
The Account Management screen opens and displays the user accounts available in the system.
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Select the account that requires a password reset.
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Click Reset Password.
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A confirmation message appears and confirms that the password reset was requested.
The reset email is sent from noreply@cantara.cloud. If the user does not receive it, advise them to check their spam or quarantine folders.