Add an Account in Cantara

Purpose

Guide administrators through manually adding a user account in the Cantara Administration Console.

Before you begin
  • You have access to the Cantara Administration Console and permission to manage user accounts.

  • An existing tenant is configured in the system.

Procedure

Add an accout 1.png

To add an account:

  1. Navigate to Account Management.

  2. Click + Add Account in the top right of the account list.

  3. Enter the following details:

Field

Description

Email

User’s primary work email.

Note: This must be a valid email address used for login and notifications.

Username

Unique identifier for the user. (Read only)

First Name

User’s first name.

Last Name

User’s last name.

Display Name

Full name as displayed in Cantara.

Mobile Phone

User’s mobile phone number.

User Status

Initial status is New. (Read only)

Account Source

Defaults to LOCAL. (Read only)

Add an account 3.png
  1. Click Save Account.


Outcome

The account is created and listed on the Account Management screen.


Email Verification

After the account is created, the account status is set to New and the user receives an email verification link at the email address entered for the account.

Once the user has completed email verification and password setup, an administrator must manually enable the account before the user can access the platform. See Enable or Disable an Account.


What’s next?